FAQ
Here are some Frequently Asked Questions that come our way. If you don't see one that helps please message us and we'll try to help soon.
General Questions
Do you franchise? Can I open a Amoodi's? +
Absolutely! Email us at info@amoodiscreamery.com to start the conversation.
Where can I buy Amoodi's? +
We’re currently available online and through our events & catering services. A new permanent Amoodi’s location is coming soon.
How much does shipping cost? +
40 AED across all Emirates.
What's your return policy? +
All sales are final. If your ice cream doesn’t arrive perfectly frozen, we’ll reship the order at our cost. Need customer service? Contact us on info@amoodiscreamery.com
Do you have any sugar-free flavors? +
Yes, we offer sugar-free flavors. You’ll find them in our Sugar Free section.
Do you have any dairy-free flavors? +
Yes! We offer a delicious range of dairy-free flavors—find them in our Dairy-Free section.
Events & Catering
Does Amoodi's cater weddings and parties or sell ice cream during festivals? +
Planning a wedding, festival, fundraiser, or corporate gathering? Partner with Amoodi’s for an unforgettable ice cream experience. Email us at info@amoodiscreamery.com or connect via WhatsApp at +971 56 135 5155. One of our team members will be in touch within 1–3 days.
Shipping
How do you ship ice cream? +
We ship our ice cream in an insulated box with ample dry ice, ensuring it stays perfectly frozen until well into your delivery day.
How much does shipping cost? +
40 AED across the Emirates.
Where all can you ship? +
We deliver to Sharjah, Dubai, Abu Dhabi, and Al Ain. Please see the Shipping Policy for more details.
Is there a minimum order? +
Yes — our minimum order is three pints. The good news? Shipping rates stay the same no matter how much you order, so you’ll pay the same whether it’s three pints or a freezer-full. Plus, all non-frozen items — like our apparel and merch — ship free.
Gifting
Can I surprise someone with a gift of Amoodi’s? +
We adore surprises—but because your gift is perishable, please ensure the recipient will be home to receive it and store it in the freezer right away.
Do you include receipts in your gift shipments? +
We never include receipts, prices, or payment details in any gift shipment.
Can I include a note to the recipient? +
Yes. At checkout, you’ll find a ‘Gift Message’ field—simply type your note there, and we’ll print it to include with your gift.
